Transparencies June 2022


A monthly newsletter from Integral Care

Celebrating Pride Month

A Message From Our CEO

June is Pride Month, a time to honor the anniversary of the 1969 Stonewall Uprising, a significant historical moment for the queer rights movement in the United States. Pride Month is also a time to celebrate the impact, and struggle, the lesbian, gay, bisexual, transgender and queer communities have made at every level of our society around the world. Now especially, it is a time to reflect on how we can become better allies to the LGBTQIA+ communities – individually and as an organization.


At Integral Care, our goal is to provide our clients with person-centered care. This means we support our clients in a way that best fits their needs by working closely with them to create a care plan that supports their chosen positive health outcomes. When thinking about what it means to be in allyship with the LGBTQIA+ communities, I see parallels in this approach. It requires us to hold space and offer support and acceptance. It also requires us to step back, listen carefully and consider our worldview, so that we can uplift and amplify the voices of those within the LGBTQIA+ communities.


Another critical component of our person-centered approach is a commitment to educating ourselves.
When we know better, we can do better – as friends and loved ones and as providers. Last month, our staff attended trainings on gender affirming care, where they learned about Gender Affirming Care Across the Lifespan. This training provided a holistic framework to understanding and treating Gender Dysphoria that is trauma-informed and culturally responsive.


I encourage you to take the opportunity this month to continue your own education when it comes to being an active ally. The Human Rights Campaign has also put together a useful guide for beginners on how to be in better allyship with the LGBTQIA+ communities that includes helpful tips for having conversations around sexuality, sexual identity and expression, ways to show your support and more.

Please remember that Integral Care provides immediate emotional support 24/7.
Call us anytime – day or night – at 512-472-HELP (4357). Press option 1, then 1.

David Evans
Chief Executive Officer

Transparencies Archive

Past Transparencies sorted by year


April-May 2022: Looking Ahead to Mental Health Month

March 2022: Honoring Developmental Disabilities Awareness Month

February 2022: Strengthening Our Network of Mental Health Support

January 2022: Looking Ahead in 2022


December 2021: Celebrating Progress & Innovation in 2021

November 2021: Action Steps Toward Preventing and Ending Homelessness

October 2021: Language Access & Racial Equity

September 2021: Treatment & Addiction Psychiatry at Integral Care

August 2021: Returning to School plus the Legislative Wrap-up

July 2021: Creating Lasting Change for BIPOC Mental Health

June 2021: Facts & Resources This Pride Month

May 2021: Mental Health Month

April 2021: How do we help Austinites experiencing homelessness?

March 2021: Growth and Positive Change

February 2021: How Do We Create a Better Future?

January 2021: Looking Ahead to the Legislative Session


December 2020: Supporting Your Mental Health This Winter

November 2020: How do we rebuild health and well-being during a pandemic?

October 2020: With Collaboration Comes Innovation

September 2020: Success Stories of Recovery and Suicide Prevention

August 2020: A Back to School Season Like Never Before

July 2020: Minority Health Disparities & COVID-19

June 2020: Stronger Together

May 2020: Surviving and Thriving During Uncertain Times

April 2020: Persevering During COVID-19

March 2020: Collaborations and Initiatives to Improve Health for the IDD Population

February 2020:Solutions to Health and Health Care Disparities

January 2020: Sucicide Prevention a Local Effort


December 2019: A Year of Thriving Care & Collaboration

November 2019: Teamwork and Collaboration Impact Homelessness in Travis County

October 2019:Making Strides for World Mental Health

September 2019: Taking Steps to Recovery Support

August 2019: Working Together for Child & Youth Mental Health

July 2019: Legislative Wrap-Up – Some Bipartisan Wins for Healthcare

June 2019: Strengthening Access for Veterans and the Entire Military Family

May 2019: Women and Mental Health

April 2019: Legislative Session Status Report

March 2019: Making Opportunities for Recovery More Accessible

February 2019: Recovery is Possible

January 2019: Stronger Outcomes Through Collaboration

December 2018: Looking ahead to the 86th Texas Legislature

November 2018: How Tech is Changing the Face of Mental Health

October 2018: A Few Questions Could Help Save a Life

September 2018: Anyone Can Save a Life

August 2018: A Milestone Moment

July 2018: Equity in Mental Health Care for All

June 2018: Expanding Services for Veterans


May 2018: Your Mental Health Toolkit

April 2018: Time of Terror Calls for Increased Emotional Support

March 2018: Stopping the cycle of incarceration for individuals with mental illness

February 2018: Equity in mental healthcare for everyone

January 2018 : Improving Mental Health Through Partnership & Collaboration


December 2017: Strength Through Community

November 2017 : Healthy Lifestyles Improve Well-Being

October 2017 : National Child Health Day

September 2017 : Strengthening Families and Communities

Highlight: LGBTQIA+ and Ally Resources

We’ve compiled resources for the LGBTQIA+ community and its allies – educational information, helplines, mental and primary health care and support groups.

Educational Resources

What does LGBTQIA+ stand for?
This article is a dictionary of terms explaining the full acronym.


What are personal pronouns and why do they matter?
gives you the rundown.


How can we support and protect Trans kids?
Check out this toolkit: Free to Be Me: A Toolkit to Protect LGBTQIA+ Students’ Rights

Helplines & Support

Trevor Lifeline
Free suicide prevention and emotional support for LGBTQIA+ individuals under 25. National line, 24 hours a day, 7 days a week. Call (866) 488-7386 or text START to 678-678.

Free support in English and Spanish. Run by trans people for trans people, those questioning if they are trans, and their family and friends. National Line, 24 hours a day, 7 days a week. Call (877) 565-8860.

Integral Care 24/7 Helpline
Free emotional support for ALL in Austin-Travis County. Help is available in multiple languages. 24 hours a day, 7 days a week. Call 512-472-4357. Press 1 for English (or 2 for Spanish), then 1.

Mental Health Care & Support

Out Youth
Provides a safe space for Austin LGBTQIA+ youth and allies to come together, receive support, and make friends. Programs and training for parents, teachers, and community members as well.

Gender Spectrum
Provides families of gender-diverse children and teens with education and support, training and guidance for educators, mental health and medical providers, and more.

The Kind Clinic
Full-service sexual health and wellness clinics in Austin and San Antonio, providing PrEP and PEP access, STI testing and treatment, HIV testing and gender-affirming care.

Project Transitions
Provides supportive living, housing, and hospice care for people with HIV/AIDS in Central Texas.

Family Eldercare’s Gay & Lesbian Senior Services
In-home counseling, money management/bill paying services, Texas Certified Guardian case managers and more, serving Central Texans.

Austin Galano Club
Serves LGBTQIA+ and allies in recovery with a wide variety of in-person and virtual 12-step meetings, including Adult Children of Alcoholics/Dysfunctional Families, Co-Dependents Anonymous and more.

PFLAG Austin
Free peer support groups and education for parents, families and friends of LGBTQIA+ people. Meetings in Buda, Central Austin, South Austin, Cedar Park and Georgetown.

Pride Family Medicine
Provides gender-affirming and non-discriminatory primary care, telemedicine and more, located in Cedar Park, TX.

Vivent Health
Serves everyone affected by HIV through comprehensive, integrated prevention, care and treatment programs.

What’s in the Mirror?
Provides mental health awareness and suicide prevention to communities of color through art, advocacy and affirming care with a focus on women, youth and LGBTQIA+ persons in Central Texas. Includes mental health and wellness database.

Highlight: Racial Equity Update

This month, we also celebrate Juneteenth – the day in 1865 that enslaved people in Texas received notice through Executive Order that all enslaved people were freed. Despite the end of the Civil War, the ending of slavery and subsequent changes to laws at multiple points in our history, structural racism, inequality and injustice have persisted. To help create lasting change, Integral Care has undertaken racial equity work. Most recently, this work is prominent in our FY23-25 Strategic Plan, which will launch in September.


One of our goals – Equity – will be focused on building racial and health equity in the community and an inclusive environment for team members and providers. We will strive to meet that goal through the following strategies.

• Provide care that fits the diverse needs of all the people we serve

• Cultivate a culturally adaptive, diverse workforce and provider network

• Use data to track progress and inform decision-making to advance equity

• Secure and allocate funding the bolsters health equity

Highlight: Community AIDS Resources & Education (C.A.R.E.)

C.A.R.E. Program staff ran a pit stop at the 22nd annual Hill Country Ride for AIDS

Integral Care’s C.A.R.E. program offers clinical services for people living with HIV, including case management, individual and group substance use counseling, and mental health services – individual and group counseling and psychiatric care. The C.A.R.E. Program seeks to cultivate a safe space for people living with HIV to tell their story, access case management, substance use and mental health services, and be met with acceptance and non-judgment.


C.A.R.E. also has a Community Health Workers (CHW) Outreach team. The CHW Outreach Team’s primary purpose is linkage and referral to substance use services, mental health services and medical care. The team spends most of their time assisting people who are houseless and under-housed in our community. The only requirement is that the person must report current or historic substance use. Harm reduction materials are also available to the public at no cost. C.A.R.E. serves adult residents of Travis and surrounding counties. Individuals can call 512-804-3650 to get more information about C.A.R.E. services.

What's New:

FY23 Budget Forum

Join us for an update on Integral Care’s strategic plan and identified priorities. David Weden, Integral Care’s Chief Financial Officer, will provide an outline of our current budget and talk about what it takes to implement our Fiscal Year 2023 budget. At the end of the presentation, audience members will have an opportunity to ask questions about Integral Care’s funding priorities for the upcoming year.

Staff Compensation Report Update

At the May Board Meeting, Integral Care’s Board of Trustees received the final Class/Comp report from Management Advisory Group International, Inc. The Board approved a proposal of $2.31M toward staff compensation, which will increase the salaries of over 450 employees. In February 2022, the Board approved a minimum $20 per hour pay rate for Integral Care employees. That increase positively impacted over 400 employees and represented a $4.8M investment. We are grateful to our Board for their investment in and support of our staff.

LGBTQIA+ Youth Community Forum

Integral Care and Out Youth are proud to co-present a community forum focused on mental health and LGBTQIA+ youth. The forum will be held at the end of the month. Panelists include clinicians from Integral Care and Out Youth and a member of the LGBTQIA+ community. Giselle Aguirre, Integral Care’s Suicide Care Program Manager, will moderate the panel. More details will be coming soon.