newsroom

FOR IMMEDIATE RELEASE

AUSTIN, TX – On October 3rd, 2024, Integral Care hosted a ribbon-cutting and open house event for a new Therapeutic Diversion Program. This innovative program will offer comprehensive care and support to individuals experiencing mental health crises, providing an alternative to jail. The program is made possible through funding from Travis County, the City of Austin, Central Health, a grant from the Texas Health and Human Services Commission, and Integral Care. Integral Care will operate the pilot program through the expansion of psychiatric emergency services and crisis therapeutic respite services and will embed the pilot services into its existing system of care.

 

Key Features of the Program:
  • 24/7 Psychiatric Emergency Services: Providing immediate care and support.
  • Peer Support and Clinical Staff: Offering personalized assistance and guidance.
  • 23-Hour Observation Service: Ensuring safe and monitored care.
  • Therapeutic Diversion: Providing extended stay respite and therapeutic services.

 

“We are leveraging existing programs and facilities to expand services and address unmet community needs.” says Integral Care CEO Jeff Richardson. “The goal is to divert people who need psychiatric help and are accused of minor offenses from going to jail. This program will increase access to mental health services, thereby decreasing the number of individuals who are arrested due to unmet mental health needs.”

 

Speakers at the event included Travis County Judge Andy Brown, Austin Mayor Kirk Watson, Travis County Commissioner Ann Howard, Central Health Chief Medical Officer Dr. Alan Schalscha, Integral Care CEO Jeff Richardson, and Daniel Smith, LPC, Director of Inmate Behavioral Health Programs, and Chaplain Services, Travis County Sheriff’s Office. 

 

 

ABOUT INTEGRAL CARE:

Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.

 

To learn more about Integral Care, visit our website at: www.integralcare.org

 

 

MEDIA CONTACT:

Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org

 

 

EVENT PHOTOS:

Therapeutic Diversion Program ribbon cutting event on October 3rd, 2024

Austin Mayor Kirk Watson, Integral Care CEO Jeff Richardson, and Travis County Judge Andy Brown are joined by event speakers, and other event attendees for the ribbon-cutting.

One of the rooms at the 25-bed facility where Integral Care will offer extended therapeutic respite care with wraparound services.

Pharmacy at the 25-bed facility where Integral Care will offer extended therapeutic respite care with wraparound services.

 

INTEGRAL CARE LOGO:

FOR IMMEDIATE RELEASE

AUSTIN, TX – On August 23rd, Integral Care hosted a ribbon-cutting and open house event for a new Youth Crisis Respite Program. The program will offer a safe, supportive environment for young people ages 13-17 in Travis County who are facing a crisis or need a break from life’s challenges. This short-term, 24/7 supervised program provides a chance for youth to decompress in a less restrictive setting than psychiatric hospitalization. Stays can range from a few days with an average stay of 5 days, based on individual and family needs. The Integral Care Youth Crisis Respite Program will be the only one of its kind in Travis County.

 

Speakers at the event included Andy Brown, Travis County Judge, Liz Pearson, Adult and Children’s Mental Health Director at Texas Health & Human Services Commission, Laura Peveto, Division Director, Office of Children Services Travis County Health and Human Services, and Julia Spann, CEO, The SAFE Alliance.

 

“There was a need for a program to provide an alternative to psychiatric hospitalization for young people,” says Integral Care CEO Jeff Richardson. “The Youth Crisis Respite Program will provide a safe place to go where youth will receive support day and night. The program provides supervision, therapeutic support and skill-building in a home-like atmosphere.”

 

 

ABOUT INTEGRAL CARE:

Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.

 

To learn more about Integral Care, visit our website at: www.integralcare.org

 

Youth Mental Health Resources

  • Youth Mental Health First Aid Training is a 6.5-hour instructor led, interactive training. It is for anyone who works with youth and young adults ages 12-18 and 18-25 who may be in the early stages of a mental health problem or experiencing a crisis. MHFA can save a life, just like CPR can save someone who is having a heart attack.
  • AskListenTalk.org provides parents and caregivers resources to support their children – how to spot a mental health issue, how to start the conversation, how to support your own mental health and how to get help throughout Austin and Travis County.
  • The Children’s Mental Health Toolkit features articles to help parents and caregivers understand children’s mental health, activities to do together, and other tools and resources. The toolkit also includes articles in Spanish, Mandarin, Arabic and Vietnamese.

 

 

MEDIA CONTACT:

Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org

 

 

EVENT PHOTOS:

Guests touring the new Youth Crisis Respite Program on August 23, 2024.

Youth Crisis Respite Program Ribbon Cutting from left to right – Horace Edward Calahan and Emmitt W. Hayes, Jr. From the Integral Care Board of Trustees, Travis County Judge Andy Brown, Integral Care CEO Jeff Richardson, Liz Pearson, Adult and Children’s Mental Health Director at Texas Health & Human Services Commission, Laura Peveto, Division Director, Office of Children Services Travis County Health and Human Services, Julia Spann, CEO, The SAFE Alliance, and Hal Katz from the Integral Care Board of Trustees.

Entrance to Integral Care’s new Youth Crisis Respite Program.

One of the rooms that will house youth during their stay at the Youth Crisis Respite Program.

FOR IMMEDIATE RELEASE

Austin, Texas – As Central Texas gears up to celebrate its local Pride celebration on Saturday, August 10th, Integral Care is honored to announce its recent designation of High Performer in the Human Rights Campaign’s 2024 Healthcare Equality Index. The Human Rights Campaign, America’s largest civil rights organization dedicated to protecting LGBTQ rights, puts out its Healthcare Equality Index each year.

 

As a result of historical oppression, social stigma and systemic health care challenges, people who identify as Lesbian, Gay, Bisexual, Transgender, Queer or Questioning (LGBTQ+) experience mental health and substance use challenges at alarmingly higher rates than those who do not identify as LGBTQ+. The Healthcare Equality Index’s objectives include ensuring foundational non-discrimination protection for clients and staff, cultivating an inclusive workplace by providing LGBTQ+ inclusive employee policies and benefits, and demonstrating engagement with and public commitment to the LGBTQ+ community.

 

“Our vision of healthy living for everyone includes our LGBTQIA+ clients,” says Integral Care CEO Jeff Richardson. “That’s why we constantly work to improve experiences for our LGBTQIA+ clients, community, and staff. This national designation from the Human Rights Campaign recognizes our commitment to serving diverse communities through innovative programming and supports to meet community needs.”

 

CommUnityCare and People’s Community Clinic were also recognized in the 2024 Healthcare Equality Index (HEI). The Central Health Equity Policy Council led the initiative, prioritizing inclusive, non-discriminatory healthcare for all Travis County residents.

 

Data

  • LGBTQ individuals are more than twice as likely as heterosexual men and women to have a mental health disorder in their lifetime. They are 2.5 times more likely to experience depression, anxiety, and substance misuse compared with heterosexual individuals. Source: American Psychiatric Association
  • Gay, Lesbian or Bisexual adolescents are more than twice as likely to report experiences of persistent feelings of sadness or hopelessness than their heterosexual counterparts. Source: CDC
  • LGBTQ+ youth of color are at higher risk for mental health issues compared to their white LGBTQ+ counterparts. A survey by the Trevor Project found that LGBTQ+ youth of color reported higher rates of suicide attempts compared to white LGBTQ+ youth.
  • The prevalence of serious mental illness (SMI) in the past year was more than three times higher among bisexual males than among straight males and more than twice as high among gay males than among straight males. Source: SAMHSA

 

An environment of discrimination contributes to these inequities. Marginalized groups often face systemic barriers that limit access to quality healthcare, mental health services, and social support. The stress and trauma associated with experiencing discrimination can exacerbate mental health issues and lead to poorer health outcomes overall.

 

ABOUT INTEGRAL CARE:

Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.

 

  • The Integral Care Community AIDS Resources and Education (C.A.R.E.) program helps adults living with or at risk of getting HIV who also live with a mental illness and/or use alcohol or drugs. We offer mental health services and drug and alcohol treatment. Services include individual and group counseling, education and harm reduction supplies like needle cleaning kits, safer smoking kits and opioid overdose kits. We also have an outreach team in the community providing referral and linkage to community services.
  • Integral Care leads the Austin-Central Texas Suicide Prevention Coalition, which provides community education, advocacy, and resources.
  • Integral Care offers Mental Health First Aid to teach community members the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help.

 

To learn more about Integral Care, visit our website at: www.integralcare.org

 

 

MEDIA CONTACT:

Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org

DATE: Thursday, May 23, 2024
TIME: 6:00 PM
PLACE: 1430 Collier Street
Board Room
Austin, Texas 78704

 

AGENDA
1. Citizens Comments
2. Recommendation to Approve Board Resolution Regarding Lease, Financing and Other
Actions Related to Seabrook Project (2210 Pershing Dr, Austin TX 78723) (Marlene
Buchanan/Lisa Laky)
3. Adjournment

 

A Quorum of the Board may be Present
Integral Care is committed to compliance with the Americans with Disabilities Act.
Reasonable Modifications and equal access to communication are provided upon request.
Please call 440-4031 for information.

 

WHAT: Meet and greet with Jeff Richardson, the newly appointed CEO of Integral Care. This is a unique opportunity to interact with Mr. Richardson and learn about his vision for Integral Care. There will also be an opportunity for B-roll of the Central Texas African American Family Support Conference.

WHO: Jeff Richardson, Incoming CEO, Integral Care

WHEN: Tuesday, February 6, 11:30 AM – Noon

WHERE: Palmer Event Center, 900 Barton Springs Road. Parking available on round about off Riverside Drive.

We invite all media representatives to join us at this event. Jeff Richardson looks forward to meeting you and answering any questions you may have about his new role and the future of Integral Care.

About Integral Care:

Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.

To learn more about Integral Care, visit our website at: www.integralcare.org

 

For media inquiries or further information, please contact:

Dr. Kathleen Casey, Chief Strategy, and Innovation Officer

(512) 445-7771

kathleen.casey@integralcare.org

MEDIA ADVISORY

[For Immediate Release]

Media Contact:

Dr. Kathleen Casey, Chief Strategy, and Innovation Officer 

(512) 445-7771 

kathleen.casey@integralcare.org 

 

Integral Care Announces New CEO

AUSTIN, Texas (January 16, 2024)

Integral Care is delighted to announce Jeff Richardson as Integral Care’s new Chief Executive Officer. Mr. Richardson is an experienced clinician and outstanding leader who brings vision and passion to our vital mission of ‘healthy living for everyone.’ “Jeff’s appointment embodies our commitment to advancing behavioral health and intellectual and developmental disability services and ensuring compassionate, quality care for all individuals in our community”, shared Board Chair, Patricia “Trish” Young Brown. 

“I am privileged to join Integral Care, an organization with core values and dedication to the well-being of all children, individuals, and families that I share,” said Mr. Richardson. “I look forward to building upon the strong foundation and excellent work of David Evans and his team. I am excited to join such a mission-driven organization.”    

After a highly impactful 30-year tenure as CEO of Integral Care, David Evans announced his plans to transition out of his role earlier this year. Mr. Richardson’s selection is the result of a rigorous six-month executive search process that involved staff and community stakeholder input along with 3 public forums. In his new role as CEO of Integral Care, Jeff Richardson is committed to supporting a strong workforce and leading the organization to new heights. He aims to strengthen Integral Care’s position as a trusted partner in the community, enhancing access to high-quality behavioral health services and promoting health equity for all residents of Travis County.  

 

About Jeff Richardson: 

Jeff Richardson was the Vice President and Chief Operating Officer of Sheppard Pratt, a prominent behavioral health organization in Maryland. Serving over 70,000 people across 380 locations, Jeff demonstrated exceptional leadership in the behavioral health sector. His impressive career includes a twenty-three-year tenure as the Executive Director of Mosaic Community Services, highlighting his dedication to community-based care. Jeff holds a master’s degree in social work from the University of Maryland and a master’s in business administration from Loyola University. His commitment to behavioral health advocacy is evident through his involvement in nonprofit boards and state task forces. Jeff has held prestigious roles such as Board President for The National Council for Behavioral Healthcare and President of the Board for the Mental Health Association of Maryland.  

Furthermore, Jeff’s contributions to the field extend to consulting, publications, and presentations on critical behavioral health topics, including systems redesign, business development, community mental health, strategic planning, affordable housing, healthcare technology, clinical services and nonprofit mergers and acquisitions.  

Beyond his professional achievements, Jeff is a devoted family person, married with four adult children, one of whom has special needs. This personal experience fuels his passion for providing effective and quality behavioral health services to individuals and families facing similar challenges.  

David Evans will continue to serve as CEO until Mr. Richardson’s official start date on March 29. Jeff looks forward to scheduling “meet and greets” across the community in the near future

The Integral Care team welcomes Jeff Richardson as the new CEO and looks forward to a bright future of innovation and progress in behavioral health. 

About Integral Care:  

Integral Care is committed to fostering health and well-being for individuals in Travis County, supporting those facing mental illness, substance use disorder and developmental disabilities. By providing essential services like a 24-hour helpline, ongoing counseling and housing assistance, we empower our community to regain independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin. 

  www.integralcare.org 

 

 

MEDIA ADVISORY

 

[For Immediate Release]

Media Contact:

Jessica Casarez
Jessica.Casarez@integralcare.org

 

Integral Care Hosts Community Forums to Meet CEO Finalists

 

AUSTIN, Texas (Dec. 4, 2023) – After a rigorous national search, Integral Care’s Board of Trustees CEO Search Committee has recommended final candidates. The Local Mental Health and Intellectual and Developmental Disabilities Authority is inviting members of the community to attend three open forums. Each event will feature an introduction to one of the candidates, followed by an opportunity for attendees to submit questions. After each Q&A session, the public will be invited to meet the candidates personally. Details of each forum are outlined below.

 

Dates:

Candidate 1: Tuesday, December 5

Candidate 2: Wednesday, December 6

Candidate 3: Thursday, December 7

 

Time:

5:30 – 7:00 p.m. CT

 

Location:

Rudy Zapata Room, Integral Care’s Dove Springs

5015 S. IH-35

Austin, TX 78744

 

RSVP FOR IN-PERSON OPTION                                             RSVP FOR ZOOM OPTION

 

Background on the Search:

 

After 30 years of dedicated service, David Evans announced earlier this year he would be transitioning out of his role as Integral Care’s CEO. He remains in the position until his successor is in place. Integral Care’s Board of Trustees has been leading CEO succession planning efforts since the spring and regularly updating the public on its efforts through open meetings and announcements on its website here. Over the summer, this included sharing a survey with the community, collaborators, staff and stakeholders to gain insight into the qualities and strengths they are seeking in Integral Care’s new CEO.

 

After months of searching and interviewing highly qualified professionals, the Board has now narrowed its search down to three nationally acclaimed mental health leaders. After hearing from the public this week, the Board is slated to vote on a final candidate during its Board of Trustees meeting on December 14.

 

About Integral Care: Integral Care is committed to fostering health and well-being for individuals in Travis County, supporting those facing mental illness, substance use disorder and developmental disabilities. By providing essential services like a 24-hour helpline, ongoing counseling and housing assistance, we empower our community to regain independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.

 

www.integralcare.org

 

###

Meet the Candidates

After a rigorous national search, Integral Care’s Board of Trustees CEO Search Committee has recommended three final candidates.

Please join us for our Meet the Final Candidates Forums. Each forum will provide an opportunity for attendees to learn more about the candidates and ask questions, as time allows. After each Q&A session, there will be an opportunity to personally meet the candidate.

Dates:

Candidate 1: Tuesday, December 5

Candidate 2: Wednesday, December 6

Candidate 3: Thursday, December 7

Time:

5:30 – 7:00 PM

Location:

Rudy Zapata Room, Integral Care’s Dove Springs

5015 S. IH-35, Austin, TX 78744

RSVP FOR IN PERSON OPTION                                                                      RSVP FOR ZOOM OPTION

Meetings are open to the public.

Click here to watch the 11/27 Board of Trustees meeting live webinar. 

Then, click the “Continue on this browser” button. The meeting starts at 5:30 pm.

Meetings are open to the public.

Click here to watch the 11/17 Board of Trustees meeting live webinar. The meeting starts at 4:30 pm.

Click here to watch the 11/18 Board of Trustees meeting live webinar. The meeting starts at 9 am.

Then, click the “Continue on this browser” button.

FOR IMMEDIATE RELEASE

AUSTIN, TX – On October 3rd, 2024, Integral Care hosted a ribbon-cutting and open house event for a new Therapeutic Diversion Program. This innovative program will offer comprehensive care and support to individuals experiencing mental health crises, providing an alternative to jail. The program is made possible through funding from Travis County, the City of Austin, Central Health, a grant from the Texas Health and Human Services Commission, and Integral Care. Integral Care will operate the pilot program through the expansion of psychiatric emergency services and crisis therapeutic respite services and will embed the pilot services into its existing system of care.

 

Key Features of the Program:
  • 24/7 Psychiatric Emergency Services: Providing immediate care and support.
  • Peer Support and Clinical Staff: Offering personalized assistance and guidance.
  • 23-Hour Observation Service: Ensuring safe and monitored care.
  • Therapeutic Diversion: Providing extended stay respite and therapeutic services.

 

“We are leveraging existing programs and facilities to expand services and address unmet community needs.” says Integral Care CEO Jeff Richardson. “The goal is to divert people who need psychiatric help and are accused of minor offenses from going to jail. This program will increase access to mental health services, thereby decreasing the number of individuals who are arrested due to unmet mental health needs.”

 

Speakers at the event included Travis County Judge Andy Brown, Austin Mayor Kirk Watson, Travis County Commissioner Ann Howard, Central Health Chief Medical Officer Dr. Alan Schalscha, Integral Care CEO Jeff Richardson, and Daniel Smith, LPC, Director of Inmate Behavioral Health Programs, and Chaplain Services, Travis County Sheriff’s Office. 

 

 

ABOUT INTEGRAL CARE:

Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.

 

To learn more about Integral Care, visit our website at: www.integralcare.org

 

 

MEDIA CONTACT:

Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org

 

 

EVENT PHOTOS:

Therapeutic Diversion Program ribbon cutting event on October 3rd, 2024

Austin Mayor Kirk Watson, Integral Care CEO Jeff Richardson, and Travis County Judge Andy Brown are joined by event speakers, and other event attendees for the ribbon-cutting.

One of the rooms at the 25-bed facility where Integral Care will offer extended therapeutic respite care with wraparound services.

Pharmacy at the 25-bed facility where Integral Care will offer extended therapeutic respite care with wraparound services.

 

INTEGRAL CARE LOGO:

FOR IMMEDIATE RELEASE

AUSTIN, TX – On August 23rd, Integral Care hosted a ribbon-cutting and open house event for a new Youth Crisis Respite Program. The program will offer a safe, supportive environment for young people ages 13-17 in Travis County who are facing a crisis or need a break from life’s challenges. This short-term, 24/7 supervised program provides a chance for youth to decompress in a less restrictive setting than psychiatric hospitalization. Stays can range from a few days with an average stay of 5 days, based on individual and family needs. The Integral Care Youth Crisis Respite Program will be the only one of its kind in Travis County.

 

Speakers at the event included Andy Brown, Travis County Judge, Liz Pearson, Adult and Children’s Mental Health Director at Texas Health & Human Services Commission, Laura Peveto, Division Director, Office of Children Services Travis County Health and Human Services, and Julia Spann, CEO, The SAFE Alliance.

 

“There was a need for a program to provide an alternative to psychiatric hospitalization for young people,” says Integral Care CEO Jeff Richardson. “The Youth Crisis Respite Program will provide a safe place to go where youth will receive support day and night. The program provides supervision, therapeutic support and skill-building in a home-like atmosphere.”

 

 

ABOUT INTEGRAL CARE:

Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.

 

To learn more about Integral Care, visit our website at: www.integralcare.org

 

Youth Mental Health Resources

  • Youth Mental Health First Aid Training is a 6.5-hour instructor led, interactive training. It is for anyone who works with youth and young adults ages 12-18 and 18-25 who may be in the early stages of a mental health problem or experiencing a crisis. MHFA can save a life, just like CPR can save someone who is having a heart attack.
  • AskListenTalk.org provides parents and caregivers resources to support their children – how to spot a mental health issue, how to start the conversation, how to support your own mental health and how to get help throughout Austin and Travis County.
  • The Children’s Mental Health Toolkit features articles to help parents and caregivers understand children’s mental health, activities to do together, and other tools and resources. The toolkit also includes articles in Spanish, Mandarin, Arabic and Vietnamese.

 

 

MEDIA CONTACT:

Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org

 

 

EVENT PHOTOS:

Guests touring the new Youth Crisis Respite Program on August 23, 2024.

Youth Crisis Respite Program Ribbon Cutting from left to right – Horace Edward Calahan and Emmitt W. Hayes, Jr. From the Integral Care Board of Trustees, Travis County Judge Andy Brown, Integral Care CEO Jeff Richardson, Liz Pearson, Adult and Children’s Mental Health Director at Texas Health & Human Services Commission, Laura Peveto, Division Director, Office of Children Services Travis County Health and Human Services, Julia Spann, CEO, The SAFE Alliance, and Hal Katz from the Integral Care Board of Trustees.

Entrance to Integral Care’s new Youth Crisis Respite Program.

One of the rooms that will house youth during their stay at the Youth Crisis Respite Program.

FOR IMMEDIATE RELEASE

Austin, Texas – As Central Texas gears up to celebrate its local Pride celebration on Saturday, August 10th, Integral Care is honored to announce its recent designation of High Performer in the Human Rights Campaign’s 2024 Healthcare Equality Index. The Human Rights Campaign, America’s largest civil rights organization dedicated to protecting LGBTQ rights, puts out its Healthcare Equality Index each year.

 

As a result of historical oppression, social stigma and systemic health care challenges, people who identify as Lesbian, Gay, Bisexual, Transgender, Queer or Questioning (LGBTQ+) experience mental health and substance use challenges at alarmingly higher rates than those who do not identify as LGBTQ+. The Healthcare Equality Index’s objectives include ensuring foundational non-discrimination protection for clients and staff, cultivating an inclusive workplace by providing LGBTQ+ inclusive employee policies and benefits, and demonstrating engagement with and public commitment to the LGBTQ+ community.

 

“Our vision of healthy living for everyone includes our LGBTQIA+ clients,” says Integral Care CEO Jeff Richardson. “That’s why we constantly work to improve experiences for our LGBTQIA+ clients, community, and staff. This national designation from the Human Rights Campaign recognizes our commitment to serving diverse communities through innovative programming and supports to meet community needs.”

 

CommUnityCare and People’s Community Clinic were also recognized in the 2024 Healthcare Equality Index (HEI). The Central Health Equity Policy Council led the initiative, prioritizing inclusive, non-discriminatory healthcare for all Travis County residents.

 

Data

  • LGBTQ individuals are more than twice as likely as heterosexual men and women to have a mental health disorder in their lifetime. They are 2.5 times more likely to experience depression, anxiety, and substance misuse compared with heterosexual individuals. Source: American Psychiatric Association
  • Gay, Lesbian or Bisexual adolescents are more than twice as likely to report experiences of persistent feelings of sadness or hopelessness than their heterosexual counterparts. Source: CDC
  • LGBTQ+ youth of color are at higher risk for mental health issues compared to their white LGBTQ+ counterparts. A survey by the Trevor Project found that LGBTQ+ youth of color reported higher rates of suicide attempts compared to white LGBTQ+ youth.
  • The prevalence of serious mental illness (SMI) in the past year was more than three times higher among bisexual males than among straight males and more than twice as high among gay males than among straight males. Source: SAMHSA

 

An environment of discrimination contributes to these inequities. Marginalized groups often face systemic barriers that limit access to quality healthcare, mental health services, and social support. The stress and trauma associated with experiencing discrimination can exacerbate mental health issues and lead to poorer health outcomes overall.

 

ABOUT INTEGRAL CARE:

Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.

 

  • The Integral Care Community AIDS Resources and Education (C.A.R.E.) program helps adults living with or at risk of getting HIV who also live with a mental illness and/or use alcohol or drugs. We offer mental health services and drug and alcohol treatment. Services include individual and group counseling, education and harm reduction supplies like needle cleaning kits, safer smoking kits and opioid overdose kits. We also have an outreach team in the community providing referral and linkage to community services.
  • Integral Care leads the Austin-Central Texas Suicide Prevention Coalition, which provides community education, advocacy, and resources.
  • Integral Care offers Mental Health First Aid to teach community members the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help.

 

To learn more about Integral Care, visit our website at: www.integralcare.org

 

 

MEDIA CONTACT:

Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org

Wendy Amozurrutia-Salazar, Practice Manager, recently spoke to KUT about how extreme heat can impact not only our physical health, but also our mental health. Read or listen here. 

KUT, Spectrum News, CBS Austin, and KXAN recently ran pieces highlighting the ribbon cutting ceremony of the new St. John Clinic:

Opening July 17, Integral Care’s St. John Clinic will offer integrated primary and mental health care for more than 5,000 adults and children in Travis County.

 

The clinic is located at 6937 N. IH 35, Austin, TX 78752. Lone Star Circle of Care will serve as the primary care provider, offering family medicine and pediatric services.

 

“Integrated primary and mental health care brings together health professionals such as psychiatrists, physicians, nurse practitioners, case managers under one roof. This team collaborates to support the whole person – body and mind – improving health outcomes for clients,” said Integral Care CEO David Evans.

 

Other services available at the location include counseling programs, wellness programs, a pharmacy for clients, and referrals to community resources. Administrative offices will also be onsite. In addition, the building will feature free meeting space for community members and murals painted by artists from Art from the Streets.

 

The St. John Clinic is located in an area of Travis County that is significant in Austin’s African American history. Beginning in 1869, the area hosted the annual Great St. John Encampment, dubbed “Black Austin’s homecoming.” African Americans from across Central Texas would make a pilgrimage to the St. John community for a social, religious, and educational conference.

 

Integral Care, along with collaborators Lone Star Circle of Care, Travis County and the City of Austin, will continue efforts to expand access to quality mental and primary health care that serves the diverse needs of our community.

 

“We only get the community that we deserve when we decide to build it together,” Travis County Commissioner Jeff Travillion said. “This is an opportunity to build something very special together.”

 

Over 100 people attended the ribbon cutting ceremony on July 12. Photos of the event can be downloaded here.

 

St. John Clinic Ribbon Cutting

From left to right: Integral Care Board of Trustees Member H. Ed Calahan; Integral Care Chief Equity Officer Dr. Amanda Banks; Integral Care Provider Network Authority Officer Louise Lynch; Lone Star Circle of Care Chief Financial Officer Brandon Teenier; Travis County Executive for Health and Human Services Pilar Sanchez; Integral Care Chief Executive Officer David Evans; Travis County Commissioner Jeff Travillion, Precinct 1; Integral Care Board of Trustees Chair Trish Young Brown; Integral Care Chief Operations Officer Dawn Handley; Integral Care Board of Trustees Member Emmitt Hayes; Dr. A.W. Anthony Mays of the St. John Baptist Association; Integral Care Chief Strategy Officer Anne Nagelkirk

 

Exterior, St. John Clinic

 

Exterior, St. John Clinic

 

Art From the Streets Mural

 

For immediate mental health crisis support, call Integral Care 24/7 at 512-472-4357.

 

About Integral Care

Integral Care helps people build health and well-being so everyone has the foundation to reach their full potential. Integral Care supports adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Integral Care’s services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. Integral Care helps provide a strong foundation for well-being. Founded in 1967, Integral Care is the Local Mental Health and Intellectual and Developmental Disability Authority in Travis County. For more information, visit IntegralCare.org.

 

About Lone Star Circle of Care

Founded in 2001 in Georgetown, Lone Star Circle of Care (LSCC) is a Federally Qualified Health Center (FQHC) providing exceptional and accessible health care to nearly 100,000 patients in Bastrop, Bell, Burnet, Williamson, Travis, and Harris counties, most of whom are uninsured or underinsured. Throughout LSCC’s network of 27 clinic sites and a mobile unit, the health center provides the full spectrum of comprehensive primary care services, including Pediatrics, Family Medicine, Senior, OB/GYN, Mobile Mammography, Behavioral Health, Dental, Vision, and Pharmacy. Lone Star Circle of Care is committed to building healthy families and strong communities by connecting their patients with the services they need to achieve optimal health and wellness.

 

About Art From The Streets

The mission of Art From the Streets is to provide a safe and encouraging environment in which the positive spirit and creativity for those experiencing homelessness are nurtured through their own artistic expression. These artistic endeavors form a pathway to self-determination by means of the sense of achievement, social connections, and income generated through the pursuit of their art. Because focusing on housing alone does not achieve other equally important goals that are relevant and motivating to improving and sustaining a quality of life. For more information, visit  artfromthestreets.org.

KUT, CBS Austin, and KVUE recently ran pieces highlighting the one-year anniversary of the 988 Suicide & Crisis Lifeline and Integral Care’s role in our community and the area our call center staff serve:

Check out this feature on Integral Care on the City of Austin’s YouTube channel.

 

The University of Texas at Austin’s Dell Medical School and LBJ School of Public Affairs have released a cost-saving analysis of The Inn, Integral Care’s 16-bed residential treatment program. The study found that The Inn saves taxpayers millions of dollars in public costs while improving outcomes for people experiencing a mental health crisis.

Mental Health Weekly talked to Integral Care about The Inn’s approach.

We are proud to receive national recognition from CrisisNow for our co-location at the 911 Call Center. Our collaboration with first responders streamlines the entire system of crisis care in our community. We have consulted approximately 30 other cities, states, and even a police department in Canada on our model. Our first responder friends, the City of Austin and Travis County are true collaborators helping move this innovation forward.

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