Neither this nor any other website affiliated with Integral Care, nor any content posted on any such website, is intended to constitute medical advice. Please consult your physician or mental health professional to obtain advice concerning any medical condition.

Nondiscrimination and Language Access
Integral Care’s vision of Healthy Living for Everyone promotes an inclusive culture respectful of all individuals. We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. To support positive health outcomes for the diverse populations we serve, we also provide Language Access Services tailored to a person’s language preference, regardless of their level of English proficiency. To read Integral Care’s full statement about Nondiscrimination and Access to Services in 15 languages, click below.

YES Waiver Inquiry Line is

This Medicaid program provides community and home-based mental health services to children and adolescents ages 3-18 who live with severe emotional disturbances. Families or the Legal Authorized Representative of an eligible child or youth who are interested in referring their child to the YES Waiver Services Program must first contact Integral Care’s YES Waiver Interest List Message Line at 512-804-3191 or e-mail Integral Care maintains an Interest List for individuals interested in receiving YES Waiver services.

ADA Coordinator
If you have a suggestion or concern about Integral Care’s Facilities, please contact the ADA Coordinator:

Hans Riedel, CEM, FMA, RPA, LEED AP
ADA Compliance Coordinator
1700 S. Lamar, Suite 101
Austin, Texas 78704
O: 512-804-3191 |P: 512-445-7724
TTY: 512-703-1395
Fax: 512-416-8357 |

The ADA Plan(s) can be viewed at Integral Care’s Facilities Department, 1700 S. Lamar, Suite 101, Austin, Texas 78704.


To request a copy of the ADA Plan(s), please contact the Facilities Department. Requests can be made by telephone or in writing using the contact information above.

The Intermediate Care Facilities for Individuals with an Intellectual Disability (ICF/IID) program is a community-based residential service option provided in homes with six or fewer individuals. This ICF/IID program provides similar services provided in an HCS residential home. The services include staff available to assist individuals with identified needs, access to medical care, the opportunity to attend Day Habilitation or similar programs, and participation in community activities.

If you choose to access the ICF/IID residential option, you are able to keep your current placement on interest lists for home and community-based waiver services, such as HCS, Texas Home Living, Community Living Assistance and Support Services, and Deaf Blind with Multiple Disabilities programs.
For information about the ICF/IID program, please visit:

Information at

allows you to search ICFs/IID homes with vacancies by county, city or zip code. It also lists any special services or areas of expertise.

If you are interested in this residential option, contact us at (512) 483-5800. We will assist you in applying for the service. The application process for admission to an ICF/IID involves sharing an individual’s diagnosis and medical and support needs with ICF/IID providers to ensure they have the appropriate services and resources to best meet an individual’s needs.