a monthly newsletter from Integral Care
a monthly newsletter from Integral Care
The crisis we are living through is one I never imagined. Like many, I am concerned about family and friends, people at home and across the nation losing their jobs and so much more – all while staying focused on the best way to support Integral Care staff so they can help the people who need us. Integral Care’s top priority is twofold – meeting our critical role in providing essential healthcare services in the community and protecting the health and safety of our staff, clients and the community.
During uncertain times, fears and worries can paralyze us. Instead of focusing on my worries, I am focusing on the courage, compassion, flexibility, and perseverance of our Integral Care team. They inspire me every day. I know it isn’t easy for healthcare workers on the front lines. Our role as a governmental entity and provider of behavioral health and intellectual and developmental disability services makes us unique. The local public health authority defines our services as essential during this public health crisis. Integral Care is dedicated to providing this essential care. But more importantly, we show up because that is who we are – an agency that tackles what is in front us, working to improve the health and well-being of our community in good times and bad.
Managing the uncertainty we all feel can happen when we focus on what we can control (like washing our hands frequently) and letting go of what we can’t control (like how long the pandemic will last). Accepting our lack of control helps us get through the COVID-19 crisis. Some other things helping me get through are:
Below are resources you may find helpful during this unprecedented time:
If you or someone you know is struggling and is experiencing a mental health crisis, our 24/7 Crisis Helpline is here for you at 512-472-HELP (4357). We’ll listen to you and support you without judgement. You can also Text TX to 741741 to connect to Crisis Text Line, an organization that provides free, 24/7 crisis support via text.
I am proud to say that Integral Care is adjusting our operations to meet the demands of COVID-19 and staying strong to support our community through this challenging time. You can learn more here. I am humbled by our incredible staff who has the perseverance and know-how to not only survive during a crisis, but to thrive and overcome.
Chief Executive Officer
NAMI Central texas
We are proud to partner with NAMI Central Texas – the local affiliate of the National Alliance on Mental Illness. They work tirelessly to improve the lives of people affected by mental illness and support our community in numerous ways.
Currently NAMI Central Texas is continuing to provide support as best as possible while monitoring the COVID-19 situation closely and accommodating public health recommendations. Please check out their Coronavirus page for updates and additional resources during this uncertain time.
NAMI Central Texas is adapting their events to maintain social distancing while supporting our community. This Thursday, April 2nd, they are hosting a special Mind Matters at Home – Helping Kids (And Yourself) Cope With Coronavirus from 7:30pm to 8:30pm. With schools closed and many people working remotely, parents and caregivers across the country are anxious about how to protect and nurture kids through the fear, change and uncertainty of the current health crisis while managing their own stress. Dr. Roshni Koli, Medical Director for Pediatric Mental Health at Dell Children’s Medical Center, will share tips on how to help kids (and ourselves) through this challenging time. Register here.
Integral Care is proud to partner with NAMI Central Texas in a variety of ways, to ensure that people have access to the support and resources they need to thrive.
Protecting Staff & Clients While Delivering Expert Care
Our services are part of the public health response to any crisis. Integral Care is continuing to provide services to our community. To protect the health and safety of our clients, staff and community, we are modifying service delivery to provide more services by telephone and telehealth. By reducing in-person appointments and providing care by telehealth and telephone, we reduce the potential spread of COVID-19 and help conserve the limited supply of personal protective equipment (PPE).
Crisis Services Update:
Psychiatric Emergency Services (PES), which provides urgent mental health care
Mobile Crisis Outreach Team (MCOT), which provides mental health crisis care in the community
24/7 Crisis Helpline
Adult & Children’s Mental Health Services Update:
IDD Services Update:
For any face-to-face appointments, all clients (and staff) will be screened before entering an Integral Care healthcare location. As always, our services can be provided in many languages. When someone calls our Helpline at 512-472-4357, there are prompts in 15 languages.
Even in the face of COVID-19, Integral Care is providing critical care to adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. Please help Integral Care Foundation support some of Integral Care’s unique needs by making a donation today.
March 2020: Collaborations and Initiatives to Improve Health for the IDD Population
February 2020: Solutions to Health and Health Care Disparities
January 2020: Suicide Prevention a Local Effort
December 2019: A Year of Thriving Care & Collaboration
November 2019: Teamwork and Collaboration Impact Homelessness in Travis County
October 2019:Making Strides for World Mental Health
September 2019: Taking Steps to Recovery Support
August 2019: Working Together for Child & Youth Mental Health
July 2019: Legislative Wrap-Up – Some Bipartisan Wins for Healthcare
June 2019: Strengthening Access for Veterans and the Entire Military Family
May 2019: Women and Mental Health
April 2019: Legislative Session Status Report
March 2019: Making Opportunities for Recovery More Accessible
February 2019: Recovery is Possible
January 2019: Stronger Outcomes Through Collaboration
December 2018: Looking ahead to the 86th Texas Legislature
November 2018: How Tech is Changing the Face of Mental Health
October 2018: A Few Questions Could Help Save a Life
September 2018: Anyone Can Save a Life
August 2018: A Milestone Moment
July 2018: Equity in Mental Health Care for All
June 2018: Expanding Services for Veterans
May 2018: Your Mental Health Toolkit
April 2018: Time of Terror Calls for Increased Emotional Support
March 2018: Stopping the cycle of incarceration for individuals with mental illness
February 2018: Equity in mental healthcare for everyone
January 2018 : Improving Mental Health Through Partnership & Collaboration
December 2017: Strength Through Community
November 2017 : Healthy Lifestyles Improve Well-Being
October 2017 : National Child Health Day
September 2017 : Strengthening Families and Communities