Need help?
We’re here.

Integral Care’s 24/7 Helpline provides around the clock crisis support as well as access to all of our programs and services for adults and children, including appointments and billing. Our team is here to help. We’ll listen to you and care about you, support you without judgement and provide immediate support in a mental health crisis.

Non-crisis services

For non-crisis services, we are here
Monday through Friday from 8am to 5pm,
except holidays.


  1. Choose the service you need help with from the list below.
  2. Call us at 512-472-HELP (4357)
  3. Listen to the recording, then press the number for the service you need.

One of our Integral Care team members will be ready to help you.

Toll Free: 844-398-8252

 TTY: 512-703-1395

Call us at 512-472-HELP (4357)
To Get Help With

Integral Care
Programs and Services

(You are new to Integral Care)

Press 1 for English, then 3

Follow-up Mental Health
Appointments With Your Healthcare Provider

(Current Integral Care Clients)

Press 1 for English, then 4

Community Resources
(We will connect you to 2-1-1)

Press 1 for English, then 5

Billing Questions

Press 1 for English, then 6

Crisis Services

Call us at 512-472-HELP (4357).
We are here 24 hours a day, 7 days
a week. Press 1 for English, then 1 for
mental health crisis support.

Toll Free: 844-398-8252

 TTY: 512-703-1395

Psychiatric emergency services

You can also visit our Integral Care’s Psychiatric Emergency Services clinic, a walk-in clinic for adults and children having a mental health crisis. We are here to help 7 days a week.


Richard E. Hopkins Behavioral Health Building
1165 Airport Blvd., Second Floor, Austin, TX 78701


Hours: Monday – Friday, 8am to 8pm, Saturday and Sunday, 10am to 3pm, Holidays 10am to 8pm


National Suicide Prevention Lifeline Chat connects people to counselors for emotional support. Web chat 24 hours a day, 7 days a week.


Crisis Text Line provides free, 24/7 crisis support via text. Text TX to 741741 to connect to Crisis Text Line.

What can a mental health crisis
look and feel like?

  • Feeling like you can no longer deal with life
  • Giving away things that mean a lot to you
  • Seeing or hearing things that others don’t
  • Having thoughts of killing yourself or others
  • Feeling people are out to get you
  • Pulling away from family and friends
  • Using drugs and alcohol