March 17, 2025
Texas Veteran’s Commission Mental Health Grant awarded Integral Care $340,000 to support an internal clinical counseling mental health program for veteran clients. This funding will allow Integral Care to hire a Military Veteran Peer Support Specialist, two Community Health Workers, and one Licensed Professional of the Healing Arts. Funding is for one year, with a second-year renewal option. Texas Veteran’s Commission Basic Needs Grant awarded one-year renewal of funding in the amount of $260,000 for the Homeless Veteran Support initiative to support Service Assistants at SafeHaven. With this funding, Integral Care provides 24/7 Community Service Assistant (CSA) coverage at our Safe Haven transitional shelter. This funding will ensure we have two CSAs on site for each shift. CSAs will respond to all issues related to the provision of a low barrier, 24-hour emergency shelter for Veterans experiencing homelessness. Activities include meal preparation, monitoring self-administration of medications, ensuring a safe and hygienic environment, and healthy leisure activities. This funding supports 4 full-time Community Service Assistants. Funding is for one year July 1, 2024 – June 30, 2025
On September 7, 2023 Integral Care received $400,000 from SAMHSA to fully implement the Zero Suicide intervention and prevention model throughout Integral Care’s system of care to reduce suicide ideation, suicide attempts, and deaths by suicide for adults residing in Travis County. Integral Care’s implementation plan addresses all seven elements of the Zero Suicide Framework, utilizing a Population Health perspective and incorporating principles of health equity. The grant will allow Integral Care to hire three Suicide Care specialists to provide advanced suicide prevention trainings, partner with organizations in Travis County to develop referral pathways, reduce measurable disparity gaps in subpopulations at risk of suicide in Travis County, and increase Integral Care’s capacity to deliver evidence-based training to clinical and non-clinical staff serving populations at increased risk of suicide.
Integral Care will develop outreach and referral pathways with three partnering organizations: APD Victim Services, Travis County Jail Behavioral Health services, as well as Dell Medical and Behavioral Health Services.
FOR IMMEDIATE RELEASE
Integral Care Launches Art Contest for New Mobile Healthcare Clinics
AUSTIN, TX — March 11, 2025 — Integral Care is excited to announce an art contest for their new mobile healthcare clinics. These clinics will extend the reach of the organization, allowing for the delivery of vital health services to parts of Travis County that have historically been underserved, reaching individuals facing barriers such as unstable housing and lack of transportation.
Community members are invited to submit creative van wrap designs for the mobile clinics, focusing on themes of healthcare access, well-being, hope, dignity, and recovery. This art competition is a unique opportunity to visually represent the spirit of support and resilience in our community. Detailed contest guidelines can be found at integralcare.org/CareOnWheels.
“Our goal is to celebrate the creativity of the community we serve through the wrap design of these vans,” said Jeff Richardson, CEO of Integral Care. “Together, we can promote healthy living for everyone in every corner of Travis County.”
Media representatives are available for interviews upon request.
About Integral Care:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin. To learn more about Integral Care, visit our website at: www.integralcare.org
Integral Care on Wheels:
For more information about Integral Care on Wheels, visit integralcare.org/CareOnWheels. A video introducing the contest is available at https://youtu.be/dye-rrSDwWm.
Media Contact:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
INTEGRAL CARE LOGO:
FOR IMMEDIATE RELEASE: December 9, 2024
AUSTIN, TX – Integral Care hosted a five-year anniversary celebration event on December 6th at its Terrace at Oak Springs permanent supportive housing community. The 50-unit apartment community was the first of its kind in Austin and its design was based on Housing First, an evidence-based homeless assistance approach that prioritizes providing permanent housing for people experiencing homelessness, thus ending their homelessness and serving as a platform from which they can pursue personal goals and improve their quality of life.
Event speakers included Austin City Council Member Natasha Harper-Madison, Assistant City Manager Stephanie Hayden-Howard, Housing Authority of the City of Austin President and CEO Michael Gerber, City of Austin Homeless Strategy Officer David Gray, and Integral Care CEO Jeff Richardson.
For people with mental health challenges, lack of stable housing can exacerbate symptoms. Permanent supportive housing is a type of affordable housing that includes ongoing support services, such as case management, primary and mental health care, substance use treatment and employment services. It is designed for individuals with disabilities who need housing assistance and ongoing support to live healthy, stable, independent lives in the community. Terrace at Oak Springs offers 24-hour onsite property management, onsite security and security cameras, a laundry facility and a food pantry. Resident support includes case management, counseling, peer support services, nursing, and supported employment.
“Housing is a vital part of the support needed for individuals facing mental health challenges,” says Jeff Richardson, CEO of Integral Care. “When people have a secure place to call home along with the right support services, recovery can start, allowing them to achieve their full potential and contribute to their community. Integral Care is dedicated to offering both housing and rehabilitation support as an integral part of our care system.”
Terrace at Oak Springs has generated significant cost savings for the community. By providing stable housing and support services, the community has reduced emergency room visits, inpatient hospital stays, shelter usage, and law enforcement interactions. These cost savings demonstrate the long-term benefits of investing in permanent supportive housing.
ABOUT INTEGRAL CARE:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin. To learn more about Integral Care, visit our website at: www.integralcare.org
ABOUT THE CITY OF AUSTIN HOUSING DEPARTMENT:
The City of Austin Housing Department provides equitable and comprehensive housing, community development, and displacement prevention to enhance the quality of life of all Austinites. To access affordable housing and community resources, visit www.austintexas.gov/housing.
MEDIA CONTACT:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
EVENT PHOTOS:
Austin City Council Member Natasha Harper-Madison
Travis County Judge Andy Brown in the audience
City of Austin Homeless Strategy Officer David Gray
INTEGRAL CARE LOGO:
FOR IMMEDIATE RELEASE
AUSTIN, TX – Integral Care hosted an opening celebration event on November 1st at Bungalows at Century Park, a new 60-unit studio apartment community in North Austin for single adults experiencing chronic homelessness and a disabling condition in Travis County. Event speakers included Austin Mayor Kirk Watson, Austin Mayor Pro Tem Leslie Pool, City of Austin Housing Strategy Officer David Gray, Housing and Community Development Officer at Austin Housing Finance Corp James May, Integral Care Practice Administrator, Housing and Healthcare for the Homeless Initiatives Kristi Kaiser, and Integral Care CEO Jeff Richardson.
For people with mental health challenges, lack of stable housing can exacerbate symptoms. Bungalows at Century Park is based on Housing First, an evidence-based model that offers permanent supportive housing (PSH) to address the needs of individuals experiencing homelessness, who also live with mental illness. They may also live with substance use disorder and/or other chronic health conditions. PSH is a type of affordable housing that includes ongoing support services, such as case management, primary and mental health care, substance use treatment and employment services. It is designed for individuals with disabilities who need housing assistance and ongoing support to live healthy, stable, independent lives in the community.
Bungalows at Century Park will have 24-hour onsite property management, onsite security and security cameras, a laundry facility and a food pantry. Resident support will include case management, counseling, peer support services, nursing, and supported employment.
“Housing is a critical component of support for people experiencing mental health challenges,” says Integral Care CEO Jeff Richardson. “When people have a safe place to live and support services, recovery begins, and they can reach their full potential and contribute to their community. Integral Care is committed to providing housing and rehabilitation support as part of our system of care.”
To learn more about Bungalows at Century Park, visit Bungalows at Century Park – Integral Care.
ABOUT INTEGRAL CARE:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.
To learn more about Integral Care, visit our website at: www.integralcare.org
ABOUT THE CITY OF AUSTIN HOUSING DEPARTMENT:
The City of Austin Housing Department provides equitable and comprehensive housing, community development, and displacement prevention to enhance the quality of life of all Austinites. To access affordable housing and community resources, visit www.austintexas.gov/housing.
MEDIA CONTACT:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
EVENT PHOTOS:
Exterior of the Bungalows at Century Park.
Integral Care CEO Jeff Richardson speaks to attendees at the Bungalows at Century Park ribbon cutting.
On stage for the ribbon cutting, from left to right: Housing & Community Development Officer at Austin Housing Finance Corp, James May, Austin City Council Member for District 5, Ryan Alter, Austin Mayor Pro Tem Leslie Pool, Practice Administrator for Housing and Healthcare for the Homeless Initiatives Kristi Kaiser, Terrace at Oak Springs resident Dedrick Callins, Integral Care CEO Jeff Richardson, Austin Mayor Kirk Watson, and City of Austin Housing Strategy Officer David Gray.
INTEGRAL CARE LOGO:
October 7, 2024
Integral Care to Open Therapeutic Diversion Program
FOR IMMEDIATE RELEASE
AUSTIN, TX – On October 3rd, 2024, Integral Care hosted a ribbon-cutting and open house event for a new Therapeutic Diversion Program. This innovative program will offer comprehensive care and support to individuals experiencing mental health crises, providing an alternative to jail. The program is made possible through funding from Travis County, the City of Austin, Central Health, a grant from the Texas Health and Human Services Commission, and Integral Care. Integral Care will operate the pilot program through the expansion of psychiatric emergency services and crisis therapeutic respite services and will embed the pilot services into its existing system of care.
Key Features of the Program:
- 24/7 Psychiatric Emergency Services: Providing immediate care and support.
-
Peer Support and Clinical Staff: Offering personalized assistance and guidance.
-
23-Hour Observation Service: Ensuring safe and monitored care.
-
Therapeutic Diversion: Providing extended stay respite and therapeutic services.
“We are leveraging existing programs and facilities to expand services and address unmet community needs.” says Integral Care CEO Jeff Richardson. “The goal is to divert people who need psychiatric help and are accused of minor offenses from going to jail. This program will increase access to mental health services, thereby decreasing the number of individuals who are arrested due to unmet mental health needs.”
Speakers at the event included Travis County Judge Andy Brown, Austin Mayor Kirk Watson, Travis County Commissioner Ann Howard, Central Health Chief Medical Officer Dr. Alan Schalscha, Integral Care CEO Jeff Richardson, and Daniel Smith, LPC, Director of Inmate Behavioral Health Programs, and Chaplain Services, Travis County Sheriff’s Office.
ABOUT INTEGRAL CARE:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.
To learn more about Integral Care, visit our website at: www.integralcare.org
MEDIA CONTACT:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
EVENT PHOTOS:
Therapeutic Diversion Program ribbon cutting event on October 3rd, 2024
Austin Mayor Kirk Watson, Integral Care CEO Jeff Richardson, and Travis County Judge Andy Brown are joined by event speakers, and other event attendees for the ribbon-cutting.
One of the rooms at the 25-bed facility where Integral Care will offer extended therapeutic respite care with wraparound services.
Pharmacy at the 25-bed facility where Integral Care will offer extended therapeutic respite care with wraparound services.
INTEGRAL CARE LOGO:
FOR IMMEDIATE RELEASE
AUSTIN, TX – On August 23rd, Integral Care hosted a ribbon-cutting and open house event for a new Youth Crisis Respite Program. The program will offer a safe, supportive environment for young people ages 13-17 in Travis County who are facing a crisis or need a break from life’s challenges. This short-term, 24/7 supervised program provides a chance for youth to decompress in a less restrictive setting than psychiatric hospitalization. Stays can range from a few days with an average stay of 5 days, based on individual and family needs. The Integral Care Youth Crisis Respite Program will be the only one of its kind in Travis County.
Speakers at the event included Andy Brown, Travis County Judge, Liz Pearson, Adult and Children’s Mental Health Director at Texas Health & Human Services Commission, Laura Peveto, Division Director, Office of Children Services Travis County Health and Human Services, and Julia Spann, CEO, The SAFE Alliance.
“There was a need for a program to provide an alternative to psychiatric hospitalization for young people,” says Integral Care CEO Jeff Richardson. “The Youth Crisis Respite Program will provide a safe place to go where youth will receive support day and night. The program provides supervision, therapeutic support and skill-building in a home-like atmosphere.”
ABOUT INTEGRAL CARE:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.
To learn more about Integral Care, visit our website at: www.integralcare.org
Youth Mental Health Resources
- Youth Mental Health First Aid Training is a 6.5-hour instructor led, interactive training. It is for anyone who works with youth and young adults ages 12-18 and 18-25 who may be in the early stages of a mental health problem or experiencing a crisis. MHFA can save a life, just like CPR can save someone who is having a heart attack.
- AskListenTalk.org provides parents and caregivers resources to support their children – how to spot a mental health issue, how to start the conversation, how to support your own mental health and how to get help throughout Austin and Travis County.
- The Children’s Mental Health Toolkit features articles to help parents and caregivers understand children’s mental health, activities to do together, and other tools and resources. The toolkit also includes articles in Spanish, Mandarin, Arabic and Vietnamese.
MEDIA CONTACT:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
EVENT PHOTOS:
Guests touring the new Youth Crisis Respite Program on August 23, 2024.
Youth Crisis Respite Program Ribbon Cutting from left to right – Horace Edward Calahan and Emmitt W. Hayes, Jr. From the Integral Care Board of Trustees, Travis County Judge Andy Brown, Integral Care CEO Jeff Richardson, Liz Pearson, Adult and Children’s Mental Health Director at Texas Health & Human Services Commission, Laura Peveto, Division Director, Office of Children Services Travis County Health and Human Services, Julia Spann, CEO, The SAFE Alliance, and Hal Katz from the Integral Care Board of Trustees.
Entrance to Integral Care’s new Youth Crisis Respite Program.
One of the rooms that will house youth during their stay at the Youth Crisis Respite Program.
FOR IMMEDIATE RELEASE
Austin, Texas – As Central Texas gears up to celebrate its local Pride celebration on Saturday, August 10th, Integral Care is honored to announce its recent designation of High Performer in the Human Rights Campaign’s 2024 Healthcare Equality Index. The Human Rights Campaign, America’s largest civil rights organization dedicated to protecting LGBTQ rights, puts out its Healthcare Equality Index each year.
As a result of historical oppression, social stigma and systemic health care challenges, people who identify as Lesbian, Gay, Bisexual, Transgender, Queer or Questioning (LGBTQ+) experience mental health and substance use challenges at alarmingly higher rates than those who do not identify as LGBTQ+. The Healthcare Equality Index’s objectives include ensuring foundational non-discrimination protection for clients and staff, cultivating an inclusive workplace by providing LGBTQ+ inclusive employee policies and benefits, and demonstrating engagement with and public commitment to the LGBTQ+ community.
“Our vision of healthy living for everyone includes our LGBTQIA+ clients,” says Integral Care CEO Jeff Richardson. “That’s why we constantly work to improve experiences for our LGBTQIA+ clients, community, and staff. This national designation from the Human Rights Campaign recognizes our commitment to serving diverse communities through innovative programming and supports to meet community needs.”
CommUnityCare and People’s Community Clinic were also recognized in the 2024 Healthcare Equality Index (HEI). The Central Health Equity Policy Council led the initiative, prioritizing inclusive, non-discriminatory healthcare for all Travis County residents.
Data
- LGBTQ individuals are more than twice as likely as heterosexual men and women to have a mental health disorder in their lifetime. They are 2.5 times more likely to experience depression, anxiety, and substance misuse compared with heterosexual individuals. Source: American Psychiatric Association
- Gay, Lesbian or Bisexual adolescents are more than twice as likely to report experiences of persistent feelings of sadness or hopelessness than their heterosexual counterparts. Source: CDC
- LGBTQ+ youth of color are at higher risk for mental health issues compared to their white LGBTQ+ counterparts. A survey by the Trevor Project found that LGBTQ+ youth of color reported higher rates of suicide attempts compared to white LGBTQ+ youth.
- The prevalence of serious mental illness (SMI) in the past year was more than three times higher among bisexual males than among straight males and more than twice as high among gay males than among straight males. Source: SAMHSA
An environment of discrimination contributes to these inequities. Marginalized groups often face systemic barriers that limit access to quality healthcare, mental health services, and social support. The stress and trauma associated with experiencing discrimination can exacerbate mental health issues and lead to poorer health outcomes overall.
ABOUT INTEGRAL CARE:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.
- The Integral Care Community AIDS Resources and Education (C.A.R.E.) program helps adults living with or at risk of getting HIV who also live with a mental illness and/or use alcohol or drugs. We offer mental health services and drug and alcohol treatment. Services include individual and group counseling, education and harm reduction supplies like needle cleaning kits, safer smoking kits and opioid overdose kits. We also have an outreach team in the community providing referral and linkage to community services.
- Integral Care leads the Austin-Central Texas Suicide Prevention Coalition, which provides community education, advocacy, and resources.
- Integral Care offers Mental Health First Aid to teach community members the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help.
To learn more about Integral Care, visit our website at: www.integralcare.org
MEDIA CONTACT:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
July 29, 2024
Seeking Public Comment on Plan Drafts
Integral Care is seeking public comment on two draft plans, the draft Consolidated Local Service Plan (CLSP), and the draft Local Provider Network Plan (LPND). Integral Care invites the Travis County community to review and provide feedback. These formal documents address service priorities and plans developed through input from various planning groups throughout the Travis County community. They describe the array of local services provided by Integral Care, as well as opportunities for expansion of provider services. Download the plans on our publications page or view them directly: Consolidated Local Service Plan and Local Provider Network Development Plan. Please send comments to Lesa Brown-Valades, Interim Provider Network and Authority Officer, at lesa.brown-valades@integralcare.org by 8/29/24.
May 20, 2024
May Executive Committee Meeting
DATE: Thursday, May 23, 2024
TIME: 6:00 PM
PLACE: 1430 Collier Street
Board Room
Austin, Texas 78704
AGENDA
1. Citizens Comments
2. Recommendation to Approve Board Resolution Regarding Lease, Financing and Other
Actions Related to Seabrook Project (2210 Pershing Dr, Austin TX 78723) (Marlene
Buchanan/Lisa Laky)
3. Adjournment
A Quorum of the Board may be Present
Integral Care is committed to compliance with the Americans with Disabilities Act.
Reasonable Modifications and equal access to communication are provided upon request.
Please call 440-4031 for information.
FOR IMMEDIATE RELEASE
Integral Care Launches Art Contest for New Mobile Healthcare Clinics
AUSTIN, TX — March 11, 2025 — Integral Care is excited to announce an art contest for their new mobile healthcare clinics. These clinics will extend the reach of the organization, allowing for the delivery of vital health services to parts of Travis County that have historically been underserved, reaching individuals facing barriers such as unstable housing and lack of transportation.
Community members are invited to submit creative van wrap designs for the mobile clinics, focusing on themes of healthcare access, well-being, hope, dignity, and recovery. This art competition is a unique opportunity to visually represent the spirit of support and resilience in our community. Detailed contest guidelines can be found at integralcare.org/CareOnWheels.
“Our goal is to celebrate the creativity of the community we serve through the wrap design of these vans,” said Jeff Richardson, CEO of Integral Care. “Together, we can promote healthy living for everyone in every corner of Travis County.”
Media representatives are available for interviews upon request.
About Integral Care:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin. To learn more about Integral Care, visit our website at: www.integralcare.org
Integral Care on Wheels:
For more information about Integral Care on Wheels, visit integralcare.org/CareOnWheels. A video introducing the contest is available at https://youtu.be/dye-rrSDwWm.
Media Contact:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
INTEGRAL CARE LOGO:
FOR IMMEDIATE RELEASE: December 9, 2024
AUSTIN, TX – Integral Care hosted a five-year anniversary celebration event on December 6th at its Terrace at Oak Springs permanent supportive housing community. The 50-unit apartment community was the first of its kind in Austin and its design was based on Housing First, an evidence-based homeless assistance approach that prioritizes providing permanent housing for people experiencing homelessness, thus ending their homelessness and serving as a platform from which they can pursue personal goals and improve their quality of life.
Event speakers included Austin City Council Member Natasha Harper-Madison, Assistant City Manager Stephanie Hayden-Howard, Housing Authority of the City of Austin President and CEO Michael Gerber, City of Austin Homeless Strategy Officer David Gray, and Integral Care CEO Jeff Richardson.
For people with mental health challenges, lack of stable housing can exacerbate symptoms. Permanent supportive housing is a type of affordable housing that includes ongoing support services, such as case management, primary and mental health care, substance use treatment and employment services. It is designed for individuals with disabilities who need housing assistance and ongoing support to live healthy, stable, independent lives in the community. Terrace at Oak Springs offers 24-hour onsite property management, onsite security and security cameras, a laundry facility and a food pantry. Resident support includes case management, counseling, peer support services, nursing, and supported employment.
“Housing is a vital part of the support needed for individuals facing mental health challenges,” says Jeff Richardson, CEO of Integral Care. “When people have a secure place to call home along with the right support services, recovery can start, allowing them to achieve their full potential and contribute to their community. Integral Care is dedicated to offering both housing and rehabilitation support as an integral part of our care system.”
Terrace at Oak Springs has generated significant cost savings for the community. By providing stable housing and support services, the community has reduced emergency room visits, inpatient hospital stays, shelter usage, and law enforcement interactions. These cost savings demonstrate the long-term benefits of investing in permanent supportive housing.
ABOUT INTEGRAL CARE:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin. To learn more about Integral Care, visit our website at: www.integralcare.org
ABOUT THE CITY OF AUSTIN HOUSING DEPARTMENT:
The City of Austin Housing Department provides equitable and comprehensive housing, community development, and displacement prevention to enhance the quality of life of all Austinites. To access affordable housing and community resources, visit www.austintexas.gov/housing.
MEDIA CONTACT:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
EVENT PHOTOS:
Austin City Council Member Natasha Harper-Madison
Travis County Judge Andy Brown in the audience
City of Austin Homeless Strategy Officer David Gray
INTEGRAL CARE LOGO:
FOR IMMEDIATE RELEASE
AUSTIN, TX – Integral Care hosted an opening celebration event on November 1st at Bungalows at Century Park, a new 60-unit studio apartment community in North Austin for single adults experiencing chronic homelessness and a disabling condition in Travis County. Event speakers included Austin Mayor Kirk Watson, Austin Mayor Pro Tem Leslie Pool, City of Austin Housing Strategy Officer David Gray, Housing and Community Development Officer at Austin Housing Finance Corp James May, Integral Care Practice Administrator, Housing and Healthcare for the Homeless Initiatives Kristi Kaiser, and Integral Care CEO Jeff Richardson.
For people with mental health challenges, lack of stable housing can exacerbate symptoms. Bungalows at Century Park is based on Housing First, an evidence-based model that offers permanent supportive housing (PSH) to address the needs of individuals experiencing homelessness, who also live with mental illness. They may also live with substance use disorder and/or other chronic health conditions. PSH is a type of affordable housing that includes ongoing support services, such as case management, primary and mental health care, substance use treatment and employment services. It is designed for individuals with disabilities who need housing assistance and ongoing support to live healthy, stable, independent lives in the community.
Bungalows at Century Park will have 24-hour onsite property management, onsite security and security cameras, a laundry facility and a food pantry. Resident support will include case management, counseling, peer support services, nursing, and supported employment.
“Housing is a critical component of support for people experiencing mental health challenges,” says Integral Care CEO Jeff Richardson. “When people have a safe place to live and support services, recovery begins, and they can reach their full potential and contribute to their community. Integral Care is committed to providing housing and rehabilitation support as part of our system of care.”
To learn more about Bungalows at Century Park, visit Bungalows at Century Park – Integral Care.
ABOUT INTEGRAL CARE:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.
To learn more about Integral Care, visit our website at: www.integralcare.org
ABOUT THE CITY OF AUSTIN HOUSING DEPARTMENT:
The City of Austin Housing Department provides equitable and comprehensive housing, community development, and displacement prevention to enhance the quality of life of all Austinites. To access affordable housing and community resources, visit www.austintexas.gov/housing.
MEDIA CONTACT:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
EVENT PHOTOS:
Exterior of the Bungalows at Century Park.
Integral Care CEO Jeff Richardson speaks to attendees at the Bungalows at Century Park ribbon cutting.
On stage for the ribbon cutting, from left to right: Housing & Community Development Officer at Austin Housing Finance Corp, James May, Austin City Council Member for District 5, Ryan Alter, Austin Mayor Pro Tem Leslie Pool, Practice Administrator for Housing and Healthcare for the Homeless Initiatives Kristi Kaiser, Terrace at Oak Springs resident Dedrick Callins, Integral Care CEO Jeff Richardson, Austin Mayor Kirk Watson, and City of Austin Housing Strategy Officer David Gray.
INTEGRAL CARE LOGO:
October 7, 2024
Integral Care to Open Therapeutic Diversion Program
FOR IMMEDIATE RELEASE
AUSTIN, TX – On October 3rd, 2024, Integral Care hosted a ribbon-cutting and open house event for a new Therapeutic Diversion Program. This innovative program will offer comprehensive care and support to individuals experiencing mental health crises, providing an alternative to jail. The program is made possible through funding from Travis County, the City of Austin, Central Health, a grant from the Texas Health and Human Services Commission, and Integral Care. Integral Care will operate the pilot program through the expansion of psychiatric emergency services and crisis therapeutic respite services and will embed the pilot services into its existing system of care.
Key Features of the Program:
- 24/7 Psychiatric Emergency Services: Providing immediate care and support.
-
Peer Support and Clinical Staff: Offering personalized assistance and guidance.
-
23-Hour Observation Service: Ensuring safe and monitored care.
-
Therapeutic Diversion: Providing extended stay respite and therapeutic services.
“We are leveraging existing programs and facilities to expand services and address unmet community needs.” says Integral Care CEO Jeff Richardson. “The goal is to divert people who need psychiatric help and are accused of minor offenses from going to jail. This program will increase access to mental health services, thereby decreasing the number of individuals who are arrested due to unmet mental health needs.”
Speakers at the event included Travis County Judge Andy Brown, Austin Mayor Kirk Watson, Travis County Commissioner Ann Howard, Central Health Chief Medical Officer Dr. Alan Schalscha, Integral Care CEO Jeff Richardson, and Daniel Smith, LPC, Director of Inmate Behavioral Health Programs, and Chaplain Services, Travis County Sheriff’s Office.
ABOUT INTEGRAL CARE:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.
To learn more about Integral Care, visit our website at: www.integralcare.org
MEDIA CONTACT:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
EVENT PHOTOS:
Therapeutic Diversion Program ribbon cutting event on October 3rd, 2024
Austin Mayor Kirk Watson, Integral Care CEO Jeff Richardson, and Travis County Judge Andy Brown are joined by event speakers, and other event attendees for the ribbon-cutting.
One of the rooms at the 25-bed facility where Integral Care will offer extended therapeutic respite care with wraparound services.
Pharmacy at the 25-bed facility where Integral Care will offer extended therapeutic respite care with wraparound services.
INTEGRAL CARE LOGO:
FOR IMMEDIATE RELEASE
AUSTIN, TX – On August 23rd, Integral Care hosted a ribbon-cutting and open house event for a new Youth Crisis Respite Program. The program will offer a safe, supportive environment for young people ages 13-17 in Travis County who are facing a crisis or need a break from life’s challenges. This short-term, 24/7 supervised program provides a chance for youth to decompress in a less restrictive setting than psychiatric hospitalization. Stays can range from a few days with an average stay of 5 days, based on individual and family needs. The Integral Care Youth Crisis Respite Program will be the only one of its kind in Travis County.
Speakers at the event included Andy Brown, Travis County Judge, Liz Pearson, Adult and Children’s Mental Health Director at Texas Health & Human Services Commission, Laura Peveto, Division Director, Office of Children Services Travis County Health and Human Services, and Julia Spann, CEO, The SAFE Alliance.
“There was a need for a program to provide an alternative to psychiatric hospitalization for young people,” says Integral Care CEO Jeff Richardson. “The Youth Crisis Respite Program will provide a safe place to go where youth will receive support day and night. The program provides supervision, therapeutic support and skill-building in a home-like atmosphere.”
ABOUT INTEGRAL CARE:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.
To learn more about Integral Care, visit our website at: www.integralcare.org
Youth Mental Health Resources
- Youth Mental Health First Aid Training is a 6.5-hour instructor led, interactive training. It is for anyone who works with youth and young adults ages 12-18 and 18-25 who may be in the early stages of a mental health problem or experiencing a crisis. MHFA can save a life, just like CPR can save someone who is having a heart attack.
- AskListenTalk.org provides parents and caregivers resources to support their children – how to spot a mental health issue, how to start the conversation, how to support your own mental health and how to get help throughout Austin and Travis County.
- The Children’s Mental Health Toolkit features articles to help parents and caregivers understand children’s mental health, activities to do together, and other tools and resources. The toolkit also includes articles in Spanish, Mandarin, Arabic and Vietnamese.
MEDIA CONTACT:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
EVENT PHOTOS:
Guests touring the new Youth Crisis Respite Program on August 23, 2024.
Youth Crisis Respite Program Ribbon Cutting from left to right – Horace Edward Calahan and Emmitt W. Hayes, Jr. From the Integral Care Board of Trustees, Travis County Judge Andy Brown, Integral Care CEO Jeff Richardson, Liz Pearson, Adult and Children’s Mental Health Director at Texas Health & Human Services Commission, Laura Peveto, Division Director, Office of Children Services Travis County Health and Human Services, Julia Spann, CEO, The SAFE Alliance, and Hal Katz from the Integral Care Board of Trustees.
Entrance to Integral Care’s new Youth Crisis Respite Program.
One of the rooms that will house youth during their stay at the Youth Crisis Respite Program.
FOR IMMEDIATE RELEASE
Austin, Texas – As Central Texas gears up to celebrate its local Pride celebration on Saturday, August 10th, Integral Care is honored to announce its recent designation of High Performer in the Human Rights Campaign’s 2024 Healthcare Equality Index. The Human Rights Campaign, America’s largest civil rights organization dedicated to protecting LGBTQ rights, puts out its Healthcare Equality Index each year.
As a result of historical oppression, social stigma and systemic health care challenges, people who identify as Lesbian, Gay, Bisexual, Transgender, Queer or Questioning (LGBTQ+) experience mental health and substance use challenges at alarmingly higher rates than those who do not identify as LGBTQ+. The Healthcare Equality Index’s objectives include ensuring foundational non-discrimination protection for clients and staff, cultivating an inclusive workplace by providing LGBTQ+ inclusive employee policies and benefits, and demonstrating engagement with and public commitment to the LGBTQ+ community.
“Our vision of healthy living for everyone includes our LGBTQIA+ clients,” says Integral Care CEO Jeff Richardson. “That’s why we constantly work to improve experiences for our LGBTQIA+ clients, community, and staff. This national designation from the Human Rights Campaign recognizes our commitment to serving diverse communities through innovative programming and supports to meet community needs.”
CommUnityCare and People’s Community Clinic were also recognized in the 2024 Healthcare Equality Index (HEI). The Central Health Equity Policy Council led the initiative, prioritizing inclusive, non-discriminatory healthcare for all Travis County residents.
Data
- LGBTQ individuals are more than twice as likely as heterosexual men and women to have a mental health disorder in their lifetime. They are 2.5 times more likely to experience depression, anxiety, and substance misuse compared with heterosexual individuals. Source: American Psychiatric Association
- Gay, Lesbian or Bisexual adolescents are more than twice as likely to report experiences of persistent feelings of sadness or hopelessness than their heterosexual counterparts. Source: CDC
- LGBTQ+ youth of color are at higher risk for mental health issues compared to their white LGBTQ+ counterparts. A survey by the Trevor Project found that LGBTQ+ youth of color reported higher rates of suicide attempts compared to white LGBTQ+ youth.
- The prevalence of serious mental illness (SMI) in the past year was more than three times higher among bisexual males than among straight males and more than twice as high among gay males than among straight males. Source: SAMHSA
An environment of discrimination contributes to these inequities. Marginalized groups often face systemic barriers that limit access to quality healthcare, mental health services, and social support. The stress and trauma associated with experiencing discrimination can exacerbate mental health issues and lead to poorer health outcomes overall.
ABOUT INTEGRAL CARE:
Integral Care improves the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care has pioneered high-quality, community-based care since 1967, collaborating with partners to build a supportive network and combat mental health stigma in Austin.
- The Integral Care Community AIDS Resources and Education (C.A.R.E.) program helps adults living with or at risk of getting HIV who also live with a mental illness and/or use alcohol or drugs. We offer mental health services and drug and alcohol treatment. Services include individual and group counseling, education and harm reduction supplies like needle cleaning kits, safer smoking kits and opioid overdose kits. We also have an outreach team in the community providing referral and linkage to community services.
- Integral Care leads the Austin-Central Texas Suicide Prevention Coalition, which provides community education, advocacy, and resources.
- Integral Care offers Mental Health First Aid to teach community members the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help.
To learn more about Integral Care, visit our website at: www.integralcare.org
MEDIA CONTACT:
Debra Joiner, Director of Communications and Engagement, debra.joiner@integralcare.org
August 21, 2023
Understanding the Impact of Extreme Heat on Mental Health
Wendy Amozurrutia-Salazar, Practice Manager, recently spoke to KUT about how extreme heat can impact not only our physical health, but also our mental health. Read or listen here.
July 14, 2023
St. John Clinic Ribbon-Cutting Ceremony
KUT, Spectrum News, CBS Austin, and KXAN recently ran pieces highlighting the ribbon cutting ceremony of the new St. John Clinic:
July 13, 2023
INTEGRAL CARE OPENS NEW CLINIC IN NORTH AUSTIN
Opening July 17, Integral Care’s St. John Clinic will offer integrated primary and mental health care for more than 5,000 adults and children in Travis County.
The clinic is located at 6937 N. IH 35, Austin, TX 78752. Lone Star Circle of Care will serve as the primary care provider, offering family medicine and pediatric services.
“Integrated primary and mental health care brings together health professionals such as psychiatrists, physicians, nurse practitioners, case managers under one roof. This team collaborates to support the whole person – body and mind – improving health outcomes for clients,” said Integral Care CEO David Evans.
Other services available at the location include counseling programs, wellness programs, a pharmacy for clients, and referrals to community resources. Administrative offices will also be onsite. In addition, the building will feature free meeting space for community members and murals painted by artists from Art from the Streets.
The St. John Clinic is located in an area of Travis County that is significant in Austin’s African American history. Beginning in 1869, the area hosted the annual Great St. John Encampment, dubbed “Black Austin’s homecoming.” African Americans from across Central Texas would make a pilgrimage to the St. John community for a social, religious, and educational conference.
Integral Care, along with collaborators Lone Star Circle of Care, Travis County and the City of Austin, will continue efforts to expand access to quality mental and primary health care that serves the diverse needs of our community.
“We only get the community that we deserve when we decide to build it together,” Travis County Commissioner Jeff Travillion said. “This is an opportunity to build something very special together.”
Over 100 people attended the ribbon cutting ceremony on July 12. Photos of the event can be downloaded here.
St. John Clinic Ribbon Cutting
From left to right: Integral Care Board of Trustees Member H. Ed Calahan; Integral Care Chief Equity Officer Dr. Amanda Banks; Integral Care Provider Network Authority Officer Louise Lynch; Lone Star Circle of Care Chief Financial Officer Brandon Teenier; Travis County Executive for Health and Human Services Pilar Sanchez; Integral Care Chief Executive Officer David Evans; Travis County Commissioner Jeff Travillion, Precinct 1; Integral Care Board of Trustees Chair Trish Young Brown; Integral Care Chief Operations Officer Dawn Handley; Integral Care Board of Trustees Member Emmitt Hayes; Dr. A.W. Anthony Mays of the St. John Baptist Association; Integral Care Chief Strategy Officer Anne Nagelkirk
For immediate mental health crisis support, call Integral Care 24/7 at 512-472-4357.
About Integral Care
Integral Care helps people build health and well-being so everyone has the foundation to reach their full potential. Integral Care supports adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Integral Care’s services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. Integral Care helps provide a strong foundation for well-being. Founded in 1967, Integral Care is the Local Mental Health and Intellectual and Developmental Disability Authority in Travis County. For more information, visit IntegralCare.org.
About Lone Star Circle of Care
Founded in 2001 in Georgetown, Lone Star Circle of Care (LSCC) is a Federally Qualified Health Center (FQHC) providing exceptional and accessible health care to nearly 100,000 patients in Bastrop, Bell, Burnet, Williamson, Travis, and Harris counties, most of whom are uninsured or underinsured. Throughout LSCC’s network of 27 clinic sites and a mobile unit, the health center provides the full spectrum of comprehensive primary care services, including Pediatrics, Family Medicine, Senior, OB/GYN, Mobile Mammography, Behavioral Health, Dental, Vision, and Pharmacy. Lone Star Circle of Care is committed to building healthy families and strong communities by connecting their patients with the services they need to achieve optimal health and wellness.
About Art From The Streets
The mission of Art From the Streets is to provide a safe and encouraging environment in which the positive spirit and creativity for those experiencing homelessness are nurtured through their own artistic expression. These artistic endeavors form a pathway to self-determination by means of the sense of achievement, social connections, and income generated through the pursuit of their art. Because focusing on housing alone does not achieve other equally important goals that are relevant and motivating to improving and sustaining a quality of life. For more information, visit artfromthestreets.org.
KUT, CBS Austin, and KVUE recently ran pieces highlighting the one-year anniversary of the 988 Suicide & Crisis Lifeline and Integral Care’s role in our community and the area our call center staff serve: