Veteran, Military & Family Services

You have a choice in your health care.
Contact us to learn how we can support you and your family.

Integral Care provides tools to support the health and well-being of active service members, veterans and their families. We help anyone who has spent any length of time in any area of the United States armed forces. That includes the Reserve and National Guard.

 

Military families face unique challenges. Integral Care’s experts provide trauma-informed care and connect individuals to resources that fit their needs – from counseling and medicine for mental health to mentorship from veteran peers and Mental Health First Aid training customized for military experience.

 

Not all veterans and their family members qualify for Veterans Administration (VA) services. Any and all qualify for our services. A referral from the VA is not necessary to work with us. Our services are available regardless of ability to pay and can be provided in many languages.

Terrace at Oak Springs

Terrace at Oak Springs will be located at 3000 Oak Springs Drive in Austin. The apartment community will have 50 fully-furnished single occupancy efficiency units offering permanent supportive housing to individuals experiencing homelessness in Travis County. Twenty-five units are reserved for veterans. Terrace opens May 2019.

 

Supportive Housing Services on-site:

  • counseling and case management
  • drug and alcohol treatment
  • exercise and nutrition programs
  • job training and employment support
  • assistance accessing benefits
  • medication management and support

 

Click here to learn more about Terrace at Oak Springs.

Safe Haven

Safe Haven provides temporary housing for up to 15 veterans experiencing homelessness and mental illness and/or substance use disorders.

 

  • connection to supportive services such as counseling, case management, job training, employment support and more
  • private and semi-private rooms
  • three meals a day
  • laundry facilities and telephones

Seventy-eight percent of veterans at Safe Haven move on to permanent supportive housing. According to a 2015 VA report, Integral Care’s Safe Haven performs the best of the 23 Safe Haven programs across the U.S.

If you are experiencing homelessness, your first step is to connect with the local VA. Call them at 512-823-4000.

Individuals and families may be coping with the impact of deployment, military service, post-traumatic stress, or traumatic brain injury. Clients work with our qualified therapists and case managers to address mental health concerns, build healthy relationships, heal from overwhelming events and grow. We provide the most appropriate services for your particular needs.

 

  • mental health screening to identify issues like anxiety, depression, PTSD and more
  • individual, family and marriage counseling
  • Types of therapy, depending on need:
    • Cognitive Behavioral Therapy (CBT)
    • Prolonged Exposure (PE)
    • Eye Movement Desensitization and Reprocessing (EMDR)
    • Collaborative Assessment and Management of Suicidality (CAMS)
    • Cognitive Processing Therapy (CPT)
    • group therapy
  • case management to help build life skills, apply for benefits and more
  • support from fellow veterans and military family peers
  • family support groups for emotional health
  • referral to Seton for intensive outpatient treatment

Service members, veterans and their family members qualify for a wide array of Integral Care services to address drug and alcohol problems. We ensure that drug and alcohol treatment is coordinated with a person’s mental and primary health care. Recovery from drugs and alcohol is not easy. Treatment coordinated with health care makes the process smoother.

 

  • screening for substance use disorders
  • medication assisted therapy for help recovering from dependence on opioids, such as heroin and prescription pain medicine
  • residential treatment program for a safe place to start on the path to recovery
  • medically supervised and assisted outpatient detox
  • intensive outpatient treatment
  • counseling for emotional support
  • education and support groups for life skills training
  • Hepatitis C and HIV testing
  • support groups for people living with HIV

Military service has a profound impact on the people involved – the service member and their family members. Many experience post-trau­matic stress disorder (PTSD) and major depression. Yet less than half of veterans receive any mental health care. Sadly, twenty veterans die by suicide every day in our country.

 

Mental Health First Aid (MHFA) can save a life, just like CPR can save someone who can’t breathe or is having a heart attack. Take the 8-hour training and get the tools to make a difference in someone’s life.

 

  • A discussion of military culture and the specific risk factors faced by many service members and their families such as trauma (both mental and physical), stress, separation, etc.
  • Warning signs, symptoms and risk factors of mental illness
  • Information on depression, anxiety, trauma, psychosis, suicide and substance use disorder
  • A 5-step action plan to help someone showing signs of mental illness or someone in crisis
  • Professional and self-help resources for service members, their families and those who support them

Upon completion of this training, you may register for additional free trainings.

  • Columbia-Suicide Severity Rating Scale (C-SSRS) – Learn the right questions to ask to identify people of all ages at risk suicide.
  • Counseling on Access to Lethal Means (CALM) – Reducing access to lethal means, such as firearms, can save the life of someone at risk of suicide. Learn how to work with veterans, service members and their families on reducing access to lethal means.
  • Safety Planning Intervention (SPI) – Learn how to develop an effective safety plan with veterans, military members, their families and/or caregivers.

 

For any questions, please contact mhfa.vet@integralcare.org.

The Military Veteran Peer Network (MVPN) is a band of veteran volunteers who work together to help any veteran in need. They help navigate community resources, host group activities, and more.

 

Peer-to-Peer Counseling

Meet other veterans and get one-on-one support and guidance from your peers.

 

Veterans Treatment Court

MVPN provides assistance with Travis County Veterans Treatment Court. This court helps veterans charged with non-violent misdemeanor offenses that may be related to PTSD and/or other mental health problems resulting from their military service. Eligible veterans are diverted from jail and connected to 12- to 24-month treatment-based programs. Click here to learn more about the court.

 

Veterans Reentry Program

Veterans coming out of county jail or state prison may receive one-on-one peer support including counseling and help applying for benefits.

 

To get started with MVPN, contact Jay McCool at 512-527-4584 or jaym@samaritan-center.org.

 

Click here for the MVPN Capital Area website. To get involved in local activities and events, click here to visit the MVPN Capital Area Facebook page.

Integral Care serves our community at several easy to find locations and by phone.

 

  • Adult Integrated Care Clinics – Clinics provide mental health care and medicine, with support from one of our psychiatrists. Primary health care is under the same roof. Exercise and nutrition programs are available for people who want to learn ways to lead a healthy life.

 

  • Child & Family Clinics – Clinics provide mental health care and medicine, with support from one of our psychiatrists.

 

  • Mental Health Urgent Care – This is a walk-in clinic for adults and children in emotional distress or experiencing a mental health crisis.

 

  • 24/7 Crisis Helpline – The helpline operates 24 hours a day, 7 days a week at 512-472-HELP (4357). Mental health professionals are standing by to provide immediate emotional support. They can dispatch a mental health professional to help someone having a mental health crisis.
Other Local Housing and Homeless Services Providers

Salvation Army Downtown Shelter and Social Service Center

Emergency shelter on a nightly basis, help with basic needs, plus on-site supportive services.

501 E 8th Street, Austin, TX 78701

512-476-1111

 

Salvation Army Center for Women & Children
Shelter with a special focus on children’s services. Applicants accepted on a first call first serve basis. Average stay is 90 days.

4613 Tannehill Lane, Austin, TX 78721
512-933-0600

 

Austin Resource Center for the Homeless (Front Steps)

Sleeping areas day or night and a place to get out of the elements during the day. Connects people to health care, legal help, and employment.

500 E 7th Street, Austin, TX 78701

512-305-4100

 

ECHO

Entry point for people experiencing homelessness to get housing in Travis County.

 

Caritas of Austin’s Supportive Services for Veteran Families

Housing program plus temporary financial assistance, employment support, budgeting, and assistance obtaining VA and other eligible benefits.

512-479-4610

 

Foundation for the Homeless

Shelter and help getting housing for families. Hot breakfast and other limited services provided Tuesday and Thursday (except Thanksgiving Day) from 5:30 to 8:00am at First United Methodist Church Family Life Center, 1300 Lavaca Street. Assistance paying late Austin Energy bills.

512-453-6570

 

SAFE

Emergency shelter and help getting housing for anyone escaping domestic and sexual violence. Emergency shelter and help getting housing for young adults aging out of the foster care system and pregnant or parenting teens in the foster care system. Emotional support, legal services, and more for victims of assault and abuse. Free sexual assault exams by a nurse.

24-hr SAFEline: 512-267-SAFE (7233)

24-hr SAFEline for Text: 737-888-7233

Children’s Shelter: 4800 Manor Road, Building A, Austin, Texas 78723  –  512-499-0090

Family Shelter: 1515 Grove Blvd, Austin, TX 78741  –  512-267-7233

 

Goodwill

Education and job training. Help finding a job.

512-637-7580

Email: intake@goodwillcentraltexas.org

 

Free Helplines

24/7 Crisis Helpline

24 hours a day, 7 days a week at 512-472- HELP (4357). No matter what your struggle, mental health professionals are standing by to provide immediate emotional support. Calls to the Veterans Crisis Line are answered here.

 

Vet Center Call Center

24 hours a day, 7 days a week at 877-WAR-VETS (927-8387). Combat veterans and family members can call to talk about their military experience or issues they face readjusting to civilian life. The staff is comprised of combat veterans and family members of combat veterans.

 

Women Veteran’s Call Center

855-VA-WOMEN (1-855-829-6636)

 

Crisis Text Line

Text TX to 741741. If you prefer texting to talking, a Crisis Text Line counselor receives your text and responds within 5 minutes.

Austin-Travis County Veterans Services

Central Texas Veterans Health Care System – Austin Outpatient Clinic

VA health clinic

7901 Metropolis Drive, Austin, TX 78744

512-823-4000

 

Travis County Veterans Services

Assists veterans and their families in obtaining VA benefits.

100 N. IH-35, Suite 2400, Austin, TX 78701

512-854-9340

 

TexVet

Help with VA claims. Complete list of resources for emergency funds, transportation, legal help and more. Connection to veterans’ social groups and a calendar of local events.

 

More Support

Institute for Military & Veteran Family Wellness

Group therapy for veteran couples, support group for veteran spouses and a veteran spouse peer network. Run by the University of Texas medical and social work schools.

 

Caritas of Austin’s Supportive Services for Veteran Families

Housing program plus temporary financial assistance, employment support, budgeting, and assistance obtaining VA and other eligible benefits.

 

Samaritan Center

Counseling for vets and families, groups, workshops and integrative medicine (such as acupuncture). Multiple locations.

512-451-7337

 

Trinity Center

Faith-based organization with a focus on helping women experiencing homelessness. Meals, clothing and financial assistance to secure vital documents, such as IDs.

304 E. 7th Street, Austin TX 78701

 

NAMI

Classes and support groups for individuals and family members affected by mental illness.

512-420-9810

You have a choice in your health care.
Contact us to learn how we can support you and your family.

Testimonials

  • Testimonials Veterans

    “You survive a war like Vietnam….A lot of us have health issues. I have a diagnosis of PTSD. It’s easy to lose your way. And it’s hard to find a place to live on fixed income. These people at Integral Care, they are doing an incredible job. By next month I should have a place to live.”

     

    – Enrique, Army Ranger

  • Testimonials Veterans

    “Now I live for more than just day to day. Integral Care came into my life and changed my life for the better. I don’t believe that I would be alive today had I not gotten help.”

     

    – John Henry, Navy

  • Testimonials Veterans

    “The staff and peers are friendly, caring, and helpful in every way.”

     

    – anonymous, Marine

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