We support adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. Integral Care helps provide a strong foundation for well-being.
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Travis County Residents Served Last Year
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Staff in Austin/Travis County
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Operating Budget Last Year
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of Proud Service to Our Community
VISION
Mental Health and Well-Being for Everyone.
MISSION
Integral Care’s mission is to support the health and well-being of Travis County residents living with mental health challenges, substance use disorders, and intellectual and developmental disabilities.
Valores
Integral Care se empeñará en mantener los valores centrales en cuanto a nuestra gente, integridad, excelencia y liderazgo.
La mayor fuerza de Integral Care es su gente —nuestros clientes, sus familias, nuestro personal y la comunidad. Promovemos una cultura basada en confianza, respeto, trabajar como equipo, comunicación, creatividad y colaboración en un ambiente que fomenta la igualdad de oportunidad para todos.
Integral Care cumple sus promesas y se responsabiliza de su rendimiento al esforzarse por un diálogo abierto y honesto con sus clientes y personal, mientras coopera dentro de y entre organizaciones para entregar los resultados más positivos. La comunicación transparente es esencial para la integridad.
Integral Care tiene un firme compromiso por la excelencia al proveer servicios empleando las mejores prácticas basadas en la experiencia de la manera más eficaz, oportuna, segura y colaborativa. Esto involucra el mejoramiento del rendimiento, servir con dignidad y respeto y exceder las expectativas de los interesados.
Integral Care enfrenta los retos intrépidamente por medio de promoción de la concientización pública y al fomentar el apoyo para una comunidad que satisface las necesidades de salud mental y de discapacidades del desarrollo intelectual de individuos y sus familias. Esto tiene estrecha relación con asegurar una política pública integral y enfocada en servir las necesidades del consumidor.
In 1963, President Kennedy signed the Community Mental Health Act. The Act helped establish community mental health centers throughout the country – bringing care for people living with mental illness out of institutions and back into the community. Integral Care, formerly the Austin-Travis County Mental Health Mental Retardation Center, has worked for five decades to make that bold vision a reality in Travis County.
Since 1967, Integral Care has supported the health and well-being of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. Integral Care was the first community center to provide high-quality, community-based behavioral health and intellectual disabilities services in Central Texas so that people seeking our services could reach their full potential and thrive.
As the Local Mental Health and Intellectual and Developmental Disability Authority, Integral Care partners with local organizations to strengthen a community network in support of mental health, offers guidance to other behavioral health agencies, and continues to battle stigma surrounding mental illness throughout the community.
Integral Care had a modest start with one location on Red River Street and a Quonset hut next door, which housed our methadone clinic. We now have over 40 locations across Travis County.
Integral Care is here and ready to meet the needs in Travis County for the next 50 years and beyond.
STRATEGIC PLAN
The beginning of the 2020s sent shockwaves through the world, taking a toll on our collective health – mentally and physically. Today, Integral Care seeks to heal our community and plan for delivery of critical care in a new and ever-changing landscape. Integral Care’s FY23-25 Strategic Plan is built around four foundational goals that will guide our work for the coming years – Cultivate Workforce, Build Equity, Deliver Quality Health Care, and Collaborate.
Cultivate Workforce
Support team members’ well-being, provide opportunities for growth, and recruit a team that reflects the people we support.
- Use innovative approaches to recruit and retain new team members and providers that reflect the people we support
- Provide opportunities for growth, advancement, well-being, and development
- Establish and maintain a culture based on our values
- Develop sustainable funding sources to support our workforce
Build Equity
Build racial and health equity in the community and an inclusive environment for team members and providers.
- Provide care that fits the diverse needs of all people we serve
- Cultivate a culturally adaptive, diverse workforce and provider network
- Use data to track progress and inform decision-making to advance equity
- Secure and allocate funding that bolsters health equity
Deliver Quality Health Care
Provide responsive, innovative, evidence-based, suicide-safer health care to the individuals we support.
- Deliver accessible and timely care to meet community needs
- Provide training and support to team members and provider networks
- Enhance equitable access and engagement across the systems of care
- Increase flexible and value-based funding
Collaborate
Collaborate with governmental, nonprofit, private sector, and community organizations to meet the needs of our community.
- Coalesce networks to coordinate behavioral health care delivery and outreach
- Optimize collaborative team member, provider and community trainings
- Maximize collaborative impact with team members and community stakeholders
- Collaborate with government, nonprofit, private sector and community organizations to expand and sustain services